Privacy Policy

1. Introduction

FLH Logistics LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account using email or third-party OAuth providers (such as Apple Sign-In or Google Sign-In)
• Subscribe to our premium services (Pro or Pro+ plans)
• Contact us for support or inquiries
• Participate in surveys, promotions, or other activities

This information may include:

• Email address
• Name (if provided through OAuth)
• Account credentials
• Payment information (processed securely through Apple's App Store)
• Communication preferences

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features accessed, time spent, interaction patterns)
• Log data (IP address, browser type, access times, pages viewed)
• Analytics data (app performance, crash reports)

2.3 Push Notifications

With your consent, we may send push notifications to your device. These notifications may include alerts, updates, and other information related to our Services. You can manage your notification preferences in your device settings at any time.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create, maintain, and manage your account
• Service Delivery: To provide, operate, and improve our Services
• Subscription Processing: To process and manage your subscription payments through the App Store
• Communications: To send you updates, security alerts, and support messages
• Notifications: To deliver push notifications based on your preferences
• Analytics: To analyze usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing. These providers are contractually obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and monitoring

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Account data is retained for the duration of your account's existence. If you delete your account, we will delete your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications and certain data processing
• Withdraw Consent: Withdraw your consent where processing is based on consent

To exercise these rights, please contact us at support@flhlogistics.app. We will respond to your request within 30 days.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: